How to Create an Email Forwarder in cPanel
Forwarders send mail arriving at one address on to another — perfect for role aliases like info@ or for routing a leaver's mail to a colleague.
Step-by-step
- Open Email → Forwarders in cPanel.
- Click Add Forwarder.
- Enter the address to forward — the username part and pick the domain.
- Enter the destination address. It can be another mailbox on your domain or any external address.
- Click Add Forwarder. Forwarding starts immediately.
- To forward one address to several people, simply add multiple forwarders for the same source address — each destination gets a copy.
- To keep a copy AND forward: create the address as a real mailbox first (create account), then add a forwarder for it — the mailbox keeps a copy and the destination receives one too.
💡 Good to know
- A forwarder-only address (no mailbox) stores nothing on the server — handy for aliases.
- Forwarding to external providers can occasionally be marked as spam by the destination; adding SPF/DKIM helps.
- Remove forwarders you no longer need — they are easy to forget and keep delivering mail.