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Domains & DNS

How to Create a CNAME Record

A CNAME record points one hostname to another (rather than to an IP). It is commonly required to verify or connect third-party services.

Step-by-step

  1. Open Domains → Zone Editor and click Manage for your domain.
  2. Click + Add Record and choose type CNAME.
  3. Enter the Name — the subdomain to create, e.g. shop for shop.yourdomain.com.
  4. Enter the target hostname in the Record field, exactly as the service specifies (e.g. shops.provider.com).
  5. Set a TTL (14400 is fine) and Save.
  6. Wait for propagation and verify with the service or a DNS lookup tool — see propagation.

💡 Good to know

  • A CNAME cannot be used on the root domain (@) — use it on subdomains; for the root, services usually provide an A record.
  • Enter the target exactly, including any trailing dot the provider shows.
  • See Zone Editor for editing other record types.

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