How to Manage Active FTP Sessions
FTP Connections shows who is connected to your account by FTP right now — useful for spotting stuck transfers or unexpected access.
Step-by-step
- Open Files → FTP Connections in cPanel.
- Review the active sessions — each shows the user, the connecting IP, login time and current status.
- Identify anything unexpected — an IP you do not recognise warrants investigation.
- Disconnect a session by clicking the Disconnect (kill) action next to it — useful for a frozen transfer.
- Change passwords if access looks suspicious and review your FTP accounts.
- Remove unused FTP accounts to reduce the ways into your hosting.
💡 Good to know
- A stuck upload can lock a file — disconnecting the session usually frees it.
- Unrecognised FTP access is a red flag — change passwords and investigate.
- Prefer FTP over TLS (FTPS) so credentials are encrypted in transit.